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If you are not completely satisfied with your order, you may return any merchandise in a new and unused condition within 30 days of receipt, for a full credit, refund, or exchange, but first you MUST send an e-mail to returns@OverBoardUSA.com with your intent, before you return the merchandise.
We will then e-mail you back with a Return Authorization Number that you must apply to the outside of the package before you return the shipment.
Products not in a new and unused condition are not eligible for return. Product returned without prior return authorizations or without noted return authorization numbers are subject to a 15% re-stocking fee.
Original freight charges, and your return freight costs, are not refundable unless required due to a product manufacturing defect.